Claudia Patocchi is Team Leader of the Product Management for International Business Solutions at Swiss Post in Berne. In this function she is also a specialist for world-wide distance selling solutions for e-commerce customers in Switzerland. She started her carrier in the product management of B2C solutions and within the partner management of alternative distribution solutions, which allowed her to gain many years of experience in the distance selling area. Ms. Patocchi graduated in Business Administration at the University of Cologne and also studied International Management at the Haute Ecole de Commerce (HEC) in Paris.
Swiss Post is a public limited company under special law owned by the Swiss Confederation. It offers you services for the worldwide shipment of transactional mail, marketing mail, press products as well as goods (e-commerce), which are specially geared to your needs. With consultancy, customer oriented complete solutions we assure, that even though distances are far, you still can practice customer proximity. Swiss Post offers you a complete range of services incorporating the entire e-commerce value chain. From the design and marketing of online shops for specific target groups to innovative payment models, from storage and delivery to customer service, take your pick from our individual services or go for a complete package. Furthermore Swiss Post is also the right partner if you want to profit from the high growth in international e-commerce. This means Swiss Post supports your cross-border e-commerce plans from preparation, via marketing through to logistic and distribution.
Swiss Post, Asendia Switzerland
Address: Nordring, 8 - Bern - 3030 (Switzerland)
Phone: 0800 888 100
Increasing flow of customers from Asia as growth potential for companies (Thomas Heldner) How to bring enthusiasm to your international customers: DDP best practices (Claudia Patocchi) Next step: take on the world! Talk on how to internationalize a local brand (Andreas Flury)